Last Updated: July 3, 2020

The office and Community Centre remain closed until further notice.

All office staff are available by phone and email.

The BCN is not being physically distributed at this time. If you would like to receive the BCN via email, please contact Marie:


14 emergency cooling centres will open across Toronto in the case of a heat emergency. These locations will be staffed, with infection prevention and control measures in place. A map to find a cooling centre can be found here:


We are aware of the impact that the current public health crisis has on many members’ income and ability to pay their housing charges. We encourage all members to look into government benefits being offered.

Any household experiencing difficulty should contact the office by phone or email to discuss options.


We ask that members please limit the number of people using the laundromat to ONE person at a time. Members are also asked to limit their time in the laundromat by folding their laundry in their unit. Please observe correct physical distancing practices at all times. As of April 1, 2020, the laundromat will be open 24/7 (except for cleaning).


We encourage all Bain members and the general public to remain informed regarding the current COVID-2019 (aka Coronavirus) situation, including potential financial aid options provided by the government:

City of Toronto Health Info

Government of Canada (health info, includes self-assessment)

World Health Organization Health Info

How to get financial support during COVID-19:

Government of Canada Website and Social Innovation Website

Apply for the Canada Emergency Relief Benefit (CERB – officially extended to October 2020) at the gov’t of Canada website link above or call 1-800-959-2041

Federal support for students including the Canada Emergency Student Benefit  (click here)

Information on Food Programs for seniors and families: click here or call 211

For a list of local Food Banks, click here

The City is working with the Red Cross for food hamper delivery for those 70+ who do not have access to food and do not have access to other food programs; qualifying seniors can call the Red Cross at: 1-833-204-9952.

Information and Support for Artists

What if someone in the Co-op tests positive for COVID-19?

Families can apply for an immediate one-time benefit of $200 per child at: or call 1-888-444-3770


As you may have heard, CMHC has announced that they will make mortgage payment deferrals available to housing providers provided they meet particular criteria.

One of the criteria we have to demonstrate as a Co-operative Corporation is that we do not have enough money in our account to pay our bills.  This is in addition to providing the financial information to demonstrate this.

Please note that, fortunately, we are not in that position and this is due to the great efforts everyone has been putting forth to deal with this situation.

We would like to encourage everyone once again to feel free to contact us if you have any questions as we will be more than willing to do our best to help.

What is physical/social distancing and why is it important?

Stress and Anxiety during COVID 19

Canada Suicide Prevention Hotline:

1-833-456-4566 or text 45645

The City of Toronto is providing FREE mental health support to those who are experiencing any anxiety as a result of COVID-19. Mayor John Tory encourages ANYONE to call 211 to be matched with an appropriate mental health support service provider.

Stay Healthy at Home from the World Health Organization: